East Street Dental Practice.

Job Description:      Receptionist

This position within the practice team utilises numerous office skills.
The job offers many opportunities to communicate with patients.
Staff receive 28 days paid holiday calculated pro-rata for part time.
Staff are paid by cheque at the end of the month.

Duties of post holder

The Receptionist will;

Create a good impression of the practice by being our first patient contact
Maintain the waiting room standards
File paper notes correctly
Answer the phone and make computerised appointments
Collect fees from patients
Chase bad debts
Take money to the bank at a convenient time
Become computer literate
The receptionist will not offer clinical advice.

Smoking

Being committed to patient well being this practice has a firm No Smoking policy on the premises.

Appearance

The receptionist should be turned out in smart dress, as the receptionist sets the tone of the practice.

Arrangements for supervision & Training

The post involves self-supervision and a degree of audit by fellow receptionists. Training is through sharing experiences of established staff and outside courses as and when they become available. The practice fully embraces “Investors in People” thinking